It is important that you have your service charge account set up, without this in place we will not be able to provide access to the building this includes issuing new fobs or renewing any fobs.

Who do I pay my service charge to?

We would like to inform you that the management of The Gatehaus, Bradford BD1, will now be handled by The Gatehaus RTM Company Ltd, effective 17th January 2025.

As part of this transition, we have served notice to Advance Block Management (ABM), terminating their role as the acting agent for The Gatehaus. While some aspects of the transition may take a little longer to complete, we kindly ask that you cancel any payment demands from ABM going forward.

We will be setting up your new service account and will directly invoice you for service charges, insurance, and any arrears. Please note that service charge collections will now be managed by The Gatehaus RTM Company Ltd.

Directors:

The Gatehaus RTM Company Ltd
The Gatehaus
Building Manager’s Office
Leeds Road, Bradford, BD1 5BQ
Email: info@thegatehaus.co.uk
Website: www.thegatehaus.co.uk

Thank you for your attention to this matter. We appreciate your cooperation during this transition.

Access Control:

To access the building, you will need a valid electronic key fob. Residents, managing agents, and landlords should already have key fob to access the building.

However, if you require an additional or a replacement of damaged/faulty fob, you will need to purchase one from The Gatehaus RTM Company Ltd at a cost of £25 each. Email access@thegatehaus.co.uk for payment details or visit https://thegatehaus.co.uk/faq/ for more details

Please note that for security reasons, we will not activate any fob that is not supplied by us. Activation is only available for fobs provided by The Gatehaus RTM Company Ltd.

 

Renew Fob / Access:

All fobs issued will have an expiry date, typically six months or 12 months, depending on your status (owner or tenant). In some cases, the expiry period may be longer.

If your fob expired, we would reactivate it for free within 48 hours. For renewal, the following documents will be required:

Proof of tenancy or ownership or a letter of authority from the leaseholder or landlord.

Copy of identification (driving license or passport).

Proof of address.

If you have a parking bay, you will need to provide a copy of your permit – otherwise car park access will not be granted.

 

To initiate the renewal process,

please tap our expired fob three times on the car park fob reader, located outside the car park shutter areas. Confirm the date and time to us, and we will be able to identify your expired fob and initiate the renewal process.

If your fob does not respond, it may be damaged, and you will need to purchase a replacement fob.

Please email access@thegatehaus.co.uk with requested details.

New or replacement fob cost £25 each

Parking permit new or replacement £30

Payments for a replacement fob and parking permit should be made to The Gatehaus RTM Company Ltd. Please use the provided account details and include your flat number or parking bay as a reference.

Account Holder: The Gatehaus RTM Company Limited

Lloyds Bank

Account number: 59114560

Sort code: 30-90-09

Reference for FOB: Flat number and Name (e.g., FLAT789 JOHN)

Reference for PARKING PERMIT: Flat number, Name, and Bay number (e.g., FLAT789 JOHN BAY 99)

Please note, due to incompatibility issues and security reasons, we will not activate any fobs not supplied by us.

Please email access@thegatehaus.co.uk with payment confirmation and all the requested details.

 

 Violations and Penalties:

Violation of any of the terms and conditions of the Fob agreement may result in penalties, including but not limited to fines of a minimum of £50, and/or deactivation of the key fob. The amount of fines and penalties shall be determined by the Issuer as appropriate. Reactivation of a deactivated key fob will incur a fee of £25.