Access Control

Access Control:

To access the building, you will need
a valid electronic key fob. Residents, managing agents, and landlords should
already have key fob to access the building.

However, if you require an additional
or a replacement of damaged/faulty fob, you will need to purchase one from The
Gatehaus RTM Company Ltd at a cost of £25 each. Email info@thegatehaus.co.uk for payment
details.

Please note that for security reasons,
we will not activate any fob that is not supplied by us. Activation is only
available for fobs provided by The Gatehaus RTM Company Ltd.

 

Renew Fob / Access:

All fobs issued will have an expiry
date, typically six months or 12 months, depending on your status (owner or
tenant). In some cases, the expiry period may be longer.

If your fob expired, we will
reactivate it for free within 48 hours. For renewal, the following documents
will be required:

• Proof of tenancy ownership or a letter of
  authority from the leaseholder or landlord.
• Copy of identification (driving license
  or passport).
• Proof of address.
• If you have a parking bay, you will need
  to provide a copy of your permit – otherwise car park access will not be granted.

To initiate the renewal process, please
tap our expired fob three times on the car park fob reader, located outside the
car park shutter areas. Confirm the date and time to us, and we will be able to
identify your expired fob and initiate the renewal process. If your fob does
not respond, it may be damaged, and you will need to purchase a replacement
fob.

Please email info@thegatehaus.co.uk with requested
details.

Visit https://thegatehaus.co.uk/faq/ for more details

 

 Violations and Penalties:

Violation of any of the terms and conditions of the Fob agreement may result in penalties, including but not limited to fines of a minimum of £50, and/or deactivation of the key fob. The amount of fines and penalties shall be determined by the Issuer as appropriate. Reactivation of a deactivated key fob will incur a fee of £25.